Mr Phua Shi Jiang

 

 

Mr Phua Shi Jiang
Senior Manager, Business Advisory

Mr Phua Shi Jiang (SJ Phua) is a people-oriented professional with more than 10 years’ experience in the customer service industry. He has strong problem-solving skills coupled with initiative and accuracy. This leads to high customer satisfaction and facilitates the development of strong customer relationships.

Shi Jiang has joined the SME Centre@SICCI with the intention to build stronger rapport within the SME community. He was awarded the ‘Service Excellence SME Centre Business Advisor’ in recognition of his outstanding customer service for the year 2019 by Enterprise Singapore. As a certified Internal Auditor, SJ heads the centre to achieve standards requirement and be in-line with the standards ISO 9001: 2015.

He graduated with a Bachelor of Science in Business Management.